Have a question?
You may find your answer in our frequently asked questions.
Online shopping
If you require assistance when placing your order, or if you require information about our services, deliveries, our return procedure or the site operations.
- Services affected by the current environment
- Browsing
- Orders
- Gifting
- Delivery
- E-reservation
- Collect in store
- Payment
- Returns and exchanges
Products
For all questions pertaining to our products, their availability, size and maintenance of Hermès products.
- Availability
- Size guide
- Care and repair
- Authentication
- Stores selling beauty products
- Orange boxes
- Bespoke
- Apple Watch Hermès
La Maison Hermès
To learn more about our expertise or actions and also about the security and confidentiality of the data you provide to us.
View all La Maison Hermès
