Hermès Canada - The official Hermès online store

You have no items in your cart.
Wander around our online store

Here to help

Have a question? You may find an answer in our FAQs.

But you can also contact us:

Customer Service

Call 1-855-770-8626

Monday to Friday (except National holidays): 9.00 a.m. - 5.00 p.m. EST

Send us an email

Like to return an item?

To request an exchange or a refund, please or Create an account

Here to help

Have a question? You may find an answer in our FAQs.

But you can also contact us:

Customer Service

Call 1-855-770-8626

Monday to Friday (except National holidays): 9.00 a.m. - 5.00 p.m. EST

Send us an email

Have a question? You may find an answer in our FAQs.

But you can also contact us:

Customer Service

Call 1-855-770-8626

Monday to Friday (except National holidays) 9.00 a.m. - 5.00 p.m. EST

Send an email

Frequently Asked Questions

See all FAQs

View more orders

Here to help

Have a question? You may find an answer in our FAQs.

But you can also contact us:

Customer Service

Call 1-855-770-8626

Monday to Friday (except National holidays): 9.00 a.m. - 5.00 p.m. EST

Send us an email

*Required information

Please select your country *

Select

Gender

Select

Last name 2

Title *

Select

First name *

Last name *

Company

Complete for delivery at an office or hotel.

Address *

Address continued

Complete for delivery at an office or hotel.

City *

Province *

- Select -

Province

Zip code *

Zip +

Telephone number *

This will only be used to contact you about your delivery.

Telephone 2

Enter your new password in the field below.

So we can better tailor information and news for you, please add your address details.

*Required information

Please select your country *

Select

Gender

Select

Title *

Select

Province *

- Select -

City *

Zip code *

Zip +

Address continued

Complete for delivery at an office or hotel.

I have read and accept the gereral terms and conditions of sale and use of the Hermès.com website, as well as the privacy policy.

Address line 1 *

Street address, P.O.Box, company name, c/o.

Please enter the email address you used to register.

*Required information

Please select your country *

Select

Email *

Gender

Select

Last name 2

First name 2

Title *

Select

First name *

Last name *

Zip code *

I wish to be informed of a new about the Hermès Group and I accept that my personal data may be communicated to Hermès companies.

*Required information

Please select your country *

Select

Gender

Select

Last name 2

First name 2

Title *

Select

First name *

Last name *

Email *

Password Change password

Telephone number *

This will only be used to contact you about your delivery.

Telephone 2

Company

Complete for delivery at an office or hotel.

Address *

Address continued

Complete for delivery at an office or hotel.

City *

Province *

- Select -

Province

Zip code *

Zip +

Sign inor create an account.

Welcome back!Sign in to your account

Track your order

Track, exchange or return an order
Profile information

Sign-out

New user?

Create an account

Already have an account?

New user?

Create an account

With this account, you may:

- Access your cart
- Manage your address book
- Exchange or return an item for free
- Access all your orders and download the related invoices
- Manage your newsletter subscription

Here to help

Have a question? You may find an answer in our FAQs.

But you can also contact us:

Customer Service

Call 1-855-770-8626

Monday to Friday (except National holidays): 9.00 a.m. - 5.00 p.m. EST

Send us an email

Please select your country *

Select

Gender

Select

Last name 2

First name 2

Title *

Select

First name *

Last name *

Company

Complete for delivery at an office or hotel.

Telephone number *

This will only be used to contact you about your delivery.

Telephone 2

Please add a few more details to create your account.

Address *

Address continued

Complete for delivery at an office or hotel.

City *

Province *

- Select -

Province

Zip code *

Zip +

If you have a question, you should find an answer in our FAQs. You can also contact us:

*Required information

Here to help

Have a question? You may find an answer in our FAQs.

But you can also contact us:

Customer Service

Call 1-855-770-8626

Monday to Friday (except National holidays): 9.00 a.m. - 5.00 p.m. EST

Send us an email

Here to help

Have a question? You may find an answer in our FAQs.

But you can also contact us:

Customer Service

Call 1-855-770-8626

Monday to Friday (except National holidays): 9.00 a.m. - 5.00 p.m. EST

Send us an email

Your return request has been submitted and you will receive a confirmation email shortly. Please follow the instructions below:

Prepare your package with the items to return and include your invoice.
Make sure the items are in their original condition and packaging.
Print the return label and affix it on the parcel.
Ensure that you have removed the previous delivery label.
Drop your package at a FedEx® location within 10 days.
You will receive an email once your return is in our hands!

Prepare your package with the items to return and include your invoice.
Make sure the items are in their original condition and packaging.
Print the return label and affix it on the parcel.
Ensure that you have removed the previous delivery label.
Your package will be picked up on {{date}} {{timeslot}} at the address you have selected.
You will receive an email once your return is in our hands!

Any questions? Please contact Customer Services .