Order confirmation | Hermès Greece

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New items Comments

Please note which items you would like in exchange. Include the name, size, color, and reference. The price may vary between items of a different size or color. We will do our best to fulfill your request.

You can check if an item is in stock before requesting an exchange by contacting Customer Service .

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Return instructions

Your return request has been submitted and you will receive a confirmation email shortly. Please follow the instructions below:

Prepare your package with the items to return and include your invoice.
Make sure the items are in their original condition and packaging.
and affix it on the parcel.
Ensure that you have removed the previous delivery label.
Drop your package at your courier’s drop off point within 10 days (FedEx or UPS depending on the selected courier).
Drop your package at your courier’s drop off point within 10 days (FedEx or UPS depending on the selected courier).
Drop your package at a FedEx® location within 10 days.
You will receive an email once your return is in our hands!

Prepare your package with the items to return and include your invoice.
Make sure the items are in their original condition and packaging.
For FedEx return, and affix it on the parcel.
Ensure you have removed the previous label.
For UPS return, the UPS courier will print and affix the return label on the parcel.
Your package will be picked up on {{date}} {{timeslot}} at the address you have selected.
You will receive an email once your return is in our hands!

Any questions? Please contact Customer Services .