Hermes General Terms and Conditions

Return method

How would you like to send your items back to us?

Select a pick up address

Overseas addresses will not appear as an option

Add an address

Select pick up time

You can arrange a collection up to 24 hours in advance. Please call Customer Service if you would like to book another time slot.

Please note that Pick up service can only be schedule for a next business day. Please call Customer Service if you would like to book another time slot.

Find your nearest {{carrier}} location. New tab

To return your items, please drop off your package at a FedEx® locationNew tab.