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Homepage Hermès Paris United States

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Customer Service

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Monday through Friday: 9am - 6pm ET
Saturday: 10am - 6pm ET

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Customer Service

Call 800-441-4488
Monday through Friday: 9am - 6pm ET
Saturday: 10am - 6pm ET

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    • Prepare your package with the items to return and include your invoice.
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    • and affix it on the parcel.
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    • Drop your package at a FedEx® location within 10 days.
    • You will receive an email once your return is in our hands!
    • Prepare your package with the items to return and include your invoice.
      Make sure the items are in their original condition and packaging.
    • and affix it on the parcel.
      Ensure that you have removed the previous delivery label.
    • Your package will be picked up on {{date}} {{timeslot}} at the address you have selected.
    • You will receive an email once your return is in our hands!

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