Hermèsmatic in Austin

Give your Hermès silk scarves a colorful metamorphosis in Austin!

Hermèsmatic is a fun, complimentary service where you can update your vintage scarves via washing machines and dip-dying. Come visit with your Hermès scarves and give them an entirely new feel and look. You can also discover our one-of-a-kind dip-dyed silk collection!

Whether its denim blue, fuschia pink or intense violet, the choice is yours!

Friday, March 9th through Sunday, March 18th

10:00am – 7:00pm

1512 South Congress Avenue
Austin, TX 78704

#Hermesmatic

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You will receive a confirmation e-mail from the store within four business hours.
Please, wait for the email confirmation before visiting the store.

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Customer Service

Call 800-441-4488

Monday through Friday: 9am - 6pm ET Saturday: 10am - 6pm ET

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Want to return an item?

To request an exchange or a refund, please to your account

Here to help

Have a question? You may find an answer in our FAQs.

But you can also contact us:

Customer Service

Call 800-441-4488

Monday through Friday: 9am - 6pm ET Saturday: 10am - 6pm ET

Here to help

Have a question? You may find an answer in our FAQs.

But you can also contact us:

Customer Service

Call 800-441-4488

Monday through Friday: 9am - 6pm ET Saturday: 10am - 6pm ET

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Have a question? You may find an answer in our FAQs.

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Customer Service

Call 800-441-4488

Monday through Friday: 9am - 6pm ET Saturday: 10am - 6pm ET

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Thanks to your Hermès account, you will be able to:

• Access your shopping cart
• Save your billing and delivery information to order faster
• Manage your address book
• Access all your orders and download the related invoices
• Manage your newsletter subscription
• Update your personal data

Here to help

Have a question? You may find an answer in our FAQs.

But you can also contact us:

Customer Service

Call 800-441-4488

Monday through Friday: 9am - 6pm ET Saturday: 10am - 6pm ET

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Have a question? You may find an answer in our FAQs.

But you can also contact us:

Customer Service

Call 800-441-4488

Monday through Friday: 9am - 6pm ET Saturday: 10am - 6pm ET

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Returns are easy and complimentary. Please see our FAQs for exceptions.

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New items Comments

Please note which items you would like in exchange. Include the name, size, color, and reference. The price may vary between items of a different size or color. We will do our best to fulfill your request.

You can check if an item is in stock before requesting an exchange by contacting .

Here to help

Have a question? You may find an answer in our FAQs.

But you can also contact us:

Customer Service

Call 800-441-4488

Monday through Friday: 9am - 6pm ET Saturday: 10am - 6pm ET

Exchange details

Refund details

Here to help

Have a question? You may find an answer in our FAQs.

But you can also contact us:

Customer Service

Call 800-441-4488

Monday through Friday: 9am - 6pm ET Saturday: 10am - 6pm ET

Return instructions

Your return request has been submitted and you will receive a confirmation email shortly. Please follow the instructions below:

Prepare your package with the items to return and include your invoice.
Make sure the items are in their original condition and packaging.
and affix it on the parcel.
Ensure that you have removed the previous delivery label.
Drop your package at a FedEx® location within 10 days.
You will receive an email once your return is in our hands!

Prepare your package with the items to return and include your invoice.
Make sure the items are in their original condition and packaging.
and affix it on the parcel.
Ensure that you have removed the previous delivery label.
Your package will be picked up on {{date}} {{timeslot}} at the address you have selected.
You will receive an email once your return is in our hands!

Any questions? Please contact .