Payment

Cards and other payment methods are not debited until an order is shipped, except for personalized products. In this case, the payment will be debited at the time the order is placed. However, it is possible that your credit card or other payment method may indicate a reserve amount as soon as the order is placed.

Your purchases may only be paid for by credit or debit card: Visa®, Mastercard®, Maestro®, American Express®,  JCB® and Carte Bancaire®. You must state your credit or debit card number along with its expiration date and the card security code on the page provided for this purpose. Payments via Paypal® and Apple Pay® are accepted.

All the transactions made on the Hermes.com website are secure. The padlock symbol next to the address bar of the page beginning with "https" indicates that you are in a secure setting.Via the 3DSecure system, the security of payments made with Visa® and Mastercard® cards is reinforced with the "Verified by Visa®" and "MasterCard® SecureCode" payment methods. You will find more information about the 3DSecure system under "What is 3DSecure? How can I pay using this system?".HERMÈS has also established specific security measures to protect your personal information from non-authorized access and use. However, you should never consider the transmission of data by Internet to be 100% secure. Any information that you make available online can potentially be recuperated and used by third parties.

A unique code made up of 3 or 4 digits secures remote sale transactions.This code can be found: on the back of your credit card in the signature field. It is made up of 3 digits (Visa or MasterCard, for example).or on front, above your card number. It is made up of 4 digits (American Express, for example).

Yes, in this case please indicate the billing address associated with the card.

We accept international credit cards; however, when placing your order, you must enter the international billing address that is linked to your credit card.