Gifting

We have made the decision to no longer include orange bags in our e-commerce orders. This initiative contributes significantly to the reduction of our environmental impact: shipping box better suited to the size of your order, lighter weight, and preserved forests. To find out more about our sustainable development initiatives, please follow this link.

Hermès gift cards and store credits may not be used on the Hermes.com website. Please consult the conditions listed on your gift card for its terms of use in stores.

All orders are delivered in an orange box tied with a bolduc ribbon, excluding fragrance, makeup and beauty products, calendar products, books, Hermès Editeur objects, large objects and certain equestrian items. Hermès Editeur objects are delivered in a box including a book and a certificate of authenticity.

When confirming your order, it is possible to include an accompanying card for a gift order. You can enter a message or request a blank card which you can personalize yourself.

An order will be considered a "gift" if the civil status, last name or first name of the invoicing information is different from that of the delivery information. In this specific case, an invoice where the price of the items are not shown will be included in the package that is sent to the gift recipient. To request an invoice where the price is not shown, even if your invoicing information is identical to your delivery information, please contact Customer Service as soon as possible after placing your order: +30 21 0300 2634 Monday through Friday 11:00am to 8:00pm