Hermès is committed to making its website accessible in accordance with article 47 of law 2005-102 from February 11, 2005. 
To this end, the company has implemented the following strategy and actions: 
The multi-year accessibility Strategy and action Plan are currently being drafted and will be published shortly.  
This accessibility declaration applies to https://www.hermes.com/fr/fr/

Compliance status
The website https://www.hermes.com/fr/fr/ is partially compliant with the Web Accessibility Evaluation Framework (RAWEB), Version 1, due to the non-conformities listed below.

Test results
The compliance audit carried out by Access42 revealed that 79,22% of the criteria in the RAWEB Version are met. 
The average compliance rate for the online service was higher, at 91,44%. 
The test results are outlined below.

Non-accessible content
Nonconformities concerning images, colors, scripts, mandatory elements, structuring, layout, forms and navigation.

Exemptions due to disproportionate burden
No disproportionate burden identified.

Content not subject to accessibility requirements
Third-party content. 

This declaration was established on June 15, 2026 and updated on July 20, 2026.

Tools used to create the hermes.com website 

• HTML5
• CSS
• JavaScript 

Test environment

Web page testing was conducted using the following combinations of web browsers and screen readers:

• Firefox 151 and NVDA 2026.1
• Safari 17.6 and VoiceOver (macOS 14.8)
• Chrome 148 and TalkBack (Android 13)

Tools used during evaluation

Accessibility evaluation is carried out via manual testing and aided by tools (specific cascading style sheets, the HeadingsMaps and WebDeveloper Toolbar extensions, and Color Contrast Analyser).

Site pages assessed for compliance 

A representative sample of the site's different page types was assessed for compliance:

• Homepage
• Legal Notice
• Contact
• Accessibility 
• Site Map
• Frequently asked questions
• Log In /Create Account
• Profile
• Search Results 
• Find Your Fragrance 
• Belt Set Product Page
• Apple Watch Product Page
• Lipstick Product Page with Virtual Try-On
• Gift Set Product Page
• Store Locator Page
• Store Page 
• Editorial Page
• E-booking journey page
• Purchase funnel
• Personal Data

You can help us improve our site's accessibility by reporting any problems you encounter. To do so, please contact our customer service.

Use this procedure in the following circumstances.
You’ve notified the website manager of an accessibility issue that is preventing you from accessing content or services on the portal and you have not received a satisfactory response.

•    Contact the European Consumer Centre in your region