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The Hermès newsletter is an easy way to stay up to date with our latest news: events, fashion shows, exhibitions or new items.
We are committed to keeping the frequency of our emails low, and to never communicating your email address to third parties.
You can register directly by clicking the “Subscribe” link on Hermes.com.
If you have an Hermes.com account, you can manage your newsletter subscription via the dedicated section in your customer account.
You can unsubscribe directly:
- By managing your newsletter subscriptions in your Hermes.com account
- By clicking the unsubscribe link at the bottom of our emails
- By sending us an unsubscribe request by email via the "Contact us" section
Hermès offers different customization services such as simple marking of your initials on leather goods, the customized production of an existing bag or a custom creation. To find out more, please contact our in-store sales consultants.
Some of our items in precious materials (crocodile, alligator, lizard, etc.) cannot leave their country of purchase without a CITES certificate (Convention on International Trade in Endangered Species of Wild Fauna and Flora). Upon request, the certificate will be provided by your Hermès store and may require a few weeks to be established. The CITES certificate is valid for a limited period. You may need to renew your request with your local authorities if you wish to travel once again with your item. We invite you to check with local authorities whether any exceptions may apply.
The vast majority of Hermès products are crafted by us in France. All Hermès leather goods are handmade in France by 2,500 saddler-fine leather craftsmen in our manufactures. All of our silk items (ties and scarves in particular) are woven and printed in our manufactures in the Lyon region, the cradle of the silk trade. Hermès also draws on specific expertise, such as watchmaking in Switzerland, Mongolian cashmere, Vietnamese lacquer or Scottish wool.
For all questions regarding requests for philanthropic, partnership or sponsoring opportunities, or if you wish to get in contact with the Hermès Foundation, please visit fondationdentreprisehermes.org/en -"contact" section.
When it comes to sustainable development, Hermès’ mission is to strengthen our corporate project around the authenticity of each product and the application of our house’s ethics to all aspects of our business.
By authenticity, we especially mean respecting natural raw materials and developing artisanal skills, essentially in France. Formalized in a charter, our corporate ethics enhance Hermès’ relationships with its staff, suppliers, customers and shareholders.
Hermès is an attentive, concerned and committed company which conducts its business in a way that respects its ecological, social, economic and cultural environment.
Our commitments and initiatives are detailed in our section dedicated to sustainable development.
The Hermès Group is very active in the fight against counterfeiting.
A team of legal experts is responsible for protecting the Group"s creations and defending them against any violations.
This team carries out many actions, which include both preventative measures (training and lobbying) and coercive measures (administrative, civil and criminal proceedings).
These actions are implemented worldwide with special attention given to the Internet, which currently represents the primary vehicle for the sale of counterfeit products.
You can help us in this fight by bringing any questionable websites to our attention ("Contact us" section).
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Two types of cookie are present on our site:
- cookies that are strictly necessary for the proper functioning of the website, which allow you to use the main functions of Hermes.com such as storing your selected products in your cart. These cookies facilitate navigation and are necessary for online purchases.
- third-party cookies, notably cookies used for statistical analysis which collect browsing information on our site, help us improve your user experience and adapt our services to your preferences. Advertising cookies aim to personalize and/or improve content and browsing by offering services from other websites that may be of interest to you.
All of the information collected is anonymous. You can deactivate and/or delete cookies from your computer, tablet or cellphone, or delete cookies in your browsing history at any time. We recommend that you do not deactivate the cookies strictly necessary for the website to function, because this would prevent you from ordering online and enjoying Hermes.com's services. In order to manage cookies to best meet your individual requirements, please configure your browser taking the cookies' purpose into account. To consult the instructions about managing and deleting cookies, please refer to the "Information about cookies" section.
HERMÈS INTERNATIONAL has implemented security measures to protect the personal information you provide against unauthorised access and use.
Please be aware, however, that no data transmission over the Internet is 100% secure and any information disclosed online can potentially be collected and used by persons other than the intended recipient.
You can use the Hermes.com website without submitting any personal data.
However we do ask you to supply certain data such as :
- your name, address, telephone number and email address if you wish to receive further information from HERMÈS INTERNATIONAL and HERMÈS SELLIER.
- additional financial details (such as the details of the card being used for payment) in order to process the ordered articles and monitor your order, if you wish to purchase an article displayed on Hermes.com.
Subject to your prior consent, Hermes.com may also disclose the information you provide on the Hermes.com website to other companies in the Hermès Group, so that they may contact you regarding products and services that may be of interest to you.
Hermes.com undertakes to disclose your personal data only to third parties involved in the ordering process: bank, delivery service, etc.
Hermes.com may also disclose data wherever necessary to identify or question any individual who, intentionally or unintentionally, damages the property or infringes on the rights either of Hermès, other Hermes.com users or any persons affected as a result of such actions. Hermes.com may also be required by law to disclose personal data in special circumstances such as the filing of a criminal complaint.