Women shoes, delicate and elegant women shoes on Hermès website

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Have a question? You may find an answer in our FAQs.

But you can also contact us at:

The Customer Service Department

Call +800 43005757

Monday to Friday: 9.30am - 5.30pm
(except National holidays) Saturday: 9am - 5pm
(except National holidays)

Send us an email

Have a question? You may find an answer in our FAQs.

But you can also contact us at:

The Customer Service Department

Call +800 43005757

Monday to Friday 9.30am - 5.30pm
(except National holidays)

Saturday 9am - 5pm
(except National holidays)

Email us

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Have a question? You may find an answer in our FAQs.

But you can also contact us at:

The Customer Service Department

Call +800 43005757

Monday to Friday: 9.30am - 5.30pm
(except National holidays) Saturday: 9am - 5pm
(except National holidays)

Send us an email

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(except National holidays) Saturday: 9am - 5pm
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Here to help

Have a question? You may find an answer in our FAQs.

But you can also contact us at:

The Customer Service Department

Call +800 43005757

Monday to Friday: 9.30am - 5.30pm
(except National holidays) Saturday: 9am - 5pm
(except National holidays)

Send us an email

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Please select your country *

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Gender *

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First name 2 *

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Order Summary

Here to help

Have a question? You may find an answer in our FAQs.

But you can also contact us at:

The Customer Service Department

Call +800 43005757

Monday to Friday: 9.30am - 5.30pm
(except National holidays) Saturday: 9am - 5pm
(except National holidays)

Send us an email

Please note this is not the final bill

Here to help

Have a question? You may find an answer in our FAQs.

But you can also contact us at:

The Customer Service Department

Call +800 43005757

Monday to Friday: 9.30am - 5.30pm
(except National holidays) Saturday: 9am - 5pm
(except National holidays)

Send us an email

Here to help

Have a question? You may find an answer in our FAQs.

But you can also contact us at:

The Customer Service Department

Call +800 43005757

Monday to Friday: 9.30am - 5.30pm
(except National holidays) Saturday: 9am - 5pm
(except National holidays)

Send us an email

Your return request has been submitted and you will receive a confirmation email shortly. Please follow the instructions below:

Prepare your package with the items to return and include your invoice.
Make sure the items are in their original condition and packaging.
Print the return label and affix it on the parcel.
Ensure that you have removed the previous delivery label.
Drop your package at a FedEx® location within 10 days.
You will receive an email once your return is in our hands!

Prepare your package with the items to return and include your invoice.
Make sure the items are in their original condition and packaging.
Print the return label and affix it on the parcel.
Ensure that you have removed the previous delivery label.
Your package will be picked up on {{date}} {{timeslot}} at the address you have selected.
You will receive an email once your return is in our hands!

Any questions? Please contact Customer Services .