Hermes - The official Hermes online store

Bracelet Apple watch

A living material, leather evolves, becomes supple and acquires a patina over time with careful use. Regardless of the color and finish of each leather, Hermès standards require the natural characteristics of the leather—fine lines, veins and pores—to show through. This is known as “transparency.” The more “transparent” a leather is, the more it improves with time.
Leather may, however, be irreparably damaged by:
- prolonged sun exposure, which may alter the color;
- alcohol (perfumes), oily products (lipstick), perspiration and ink (felt and ball point), which may leave permanent marks;
- and water, which may leave opaque traces and sometimes even blisters, which are very difficult to repair.
Each leather is the result of specific procedures and each article is crafted in a unique way. There are no global care products. The best way to care for your leather bracelet is to wipe it with a fluff-free soft cotton cloth and to store it away from light and heat when it is not being used.

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Monday to Saturday: 10am - 6pm

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Have a question? You may find an answer in our FAQs.

But you can also contact us at:

The Customer Service Department

Call 00 80041122000

Monday to Saturday: 10am - 6pm

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Please note which items you would like in exchange. Include the name, size, color, and reference. The price may vary between items of a different size or color. We will do our best to fulfill your request.

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Prepare your package with the items to return and include your invoice.
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and affix it on the parcel.
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Drop your package at a FedEx® location within 10 days.
You will receive an email once your return is in our hands!

Prepare your package with the items to return and include your invoice.
Make sure the items are in their original condition and packaging.
and affix it on the parcel.
Ensure that you have removed the previous delivery label.
Your package will be picked up on {{date}} {{timeslot}} at the address you have selected.
You will receive an email once your return is in our hands!

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