Cashmere in a spin

In Nepal, at the beginning of winter, the wool from the white cashmere goats is combed, carded, dyed and ready to weave. The cashmere fabric is then bedecked with bright colours.

The golden filets of porcelain

In the Hermès workshops in Nontron, eight gilders master the art of decorating ceramic pieces by hand.

Read the article

The Panoramic of Ceramic

From the heat of the kiln to the gaze of the eye. Strength and translucence meet resonant beauty. Peer into the kaleidoscopic world of Hermès porcelain.

Living materials

Presented at Milan Design Week, Hermès' new collections for the home are a tribute to the materials that give life to unique objects.

Explore the materials

E-Fapiao

FAPIAO INFORMATION

Please fill Fapiao information in Chinese.

* Required information

Cart

You have no items in your cart.

Order Summary

Here to help

Have a question? You may find an answer in our FAQs.

But you can also contact us:

Customer Service

Call 1-855-770-8626

Monday to Friday : 9am - 5pm EST Sunday: 11am - 5pm EST

Track your order

Want to return an item?

To request an exchange or a refund, please to your account

Here to help

Have a question? You may find an answer in our FAQs.

But you can also contact us:

Customer Service

Call 1-855-770-8626

Monday to Friday : 9am - 5pm EST Sunday: 11am - 5pm EST

Here to help

Have a question? You may find an answer in our FAQs.

But you can also contact us:

Customer Service

Call 1-855-770-8626

Monday to Friday : 9am - 5pm EST Sunday: 11am - 5pm EST

Frequently Asked Questions

See all FAQs

Orders

Here to help

Have a question? You may find an answer in our FAQs.

But you can also contact us:

Customer Service

Call 1-855-770-8626

Monday to Friday : 9am - 5pm EST Sunday: 11am - 5pm EST

Add an address

Edit address

* Required information

Please select your country *

Select

Last name 2 *

First name 2 *

Title *

Select

First name *

Last name *

Company

Address *

Address continued

State *

- Select -

Province

City *

- Select -

District *

- Select -

Zip code *

Zip +

Telephone number *

Telephone 2 *

Forgot your password?

Contact details

* Required information

Personal information

Title *

Select

First name *

Last name *

Telephone number *

Date of birth

Select month

Last name 2 *

First name 2 *

Billing information

Please select your country *

Select

Company

Address *

Address continued

State *

- Select -

Province

City *

- Select -

District *

- Select -

Zip code *

Account

Profile information

Sign-out

Create an account

Already have an account?

Create an account

Thanks to your Hermès account, you will be able to:

• Access your shopping cart
• Save your billing and delivery information to order faster
• Manage your address book
• Access all your orders and download the related invoices
• Manage your newsletter subscription
• Update your personal data

Here to help

Have a question? You may find an answer in our FAQs.

But you can also contact us:

Customer Service

Call 1-855-770-8626

Monday to Friday : 9am - 5pm EST Sunday: 11am - 5pm EST

Personal information

Title *

Select

First name *

Last name *

Telephone number *

Date of birth

Select month

Last name 2 *

First name 2 *

Telephone 2 *

Billing information

Please select your country *

Select

Company

Address *

Address continued

State *

- Select -

Province

City *

- Select -

District *

- Select -

Zip code *

Email us

Have a question? You may find an answer in our FAQs. But you can also contact us:

* Required information

Please select a subject *

Please select a subject

Order details

Order Summary

Here to help

Have a question? You may find an answer in our FAQs.

But you can also contact us:

Customer Service

Call 1-855-770-8626

Monday to Friday : 9am - 5pm EST Sunday: 11am - 5pm EST

Request an exchange

Request a refund

Returns are easy and complimentary. Please see our FAQs for exceptions.

Items to return

Select which items you would like to return, then please follow the instructions.

* Required information

New items Comments

Please note which items you would like in exchange. Include the name, size, color, and reference. The price may vary between items of a different size or color. We will do our best to fulfill your request.

You can check if an item is in stock before requesting an exchange by contacting .

Here to help

Have a question? You may find an answer in our FAQs.

But you can also contact us:

Customer Service

Call 1-855-770-8626

Monday to Friday : 9am - 5pm EST Sunday: 11am - 5pm EST

Exchange details

Refund details

Here to help

Have a question? You may find an answer in our FAQs.

But you can also contact us:

Customer Service

Call 1-855-770-8626

Monday to Friday : 9am - 5pm EST Sunday: 11am - 5pm EST

Return instructions

Your return request has been submitted and you will receive a confirmation email shortly. Please follow the instructions below:

Prepare your package with the items to return and include your invoice.
Make sure the items are in their original condition and packaging.
and affix it on the parcel.
Ensure that you have removed the previous delivery label.
Drop your package at a FedEx® location within 10 days.
You will receive an email once your return is in our hands!

Prepare your package with the items to return and include your invoice.
Make sure the items are in their original condition and packaging.
and affix it on the parcel.
Ensure that you have removed the previous delivery label.
Your package will be picked up on {{date}} {{timeslot}} at the address you have selected.
You will receive an email once your return is in our hands!

Any questions? Please contact .