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The House of Hermès

Newsletter

Why sign up for our newsletter?
How can I sign up to your newsletter?
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Manufacture

Why are certain models not offered in stores?
Does Hermès offer customization services?
Can you give me more information on CITES?
Where can I find additional information about Hermès items?
Where are Hermès products manufactured? What kind of fabrics do you use?

House of Hermès

How can I get financial information?
How can I know more about the House of Hermès?
How can I know Hermès sponsoring actions?
What is Hermès’ sustainable development policy?
What is Hermès doing to combat counterfeiting?
I would like to work for Hermès, how do I apply for a position?

Cookies

Do I need to change my computer's cookie settings to order from Hermes.com?
What cookies do you use?
How can I manage my cookie preferences?

Security and confidentiality

Is the Hermes.com server secure?
What is your Privacy Policy?

Here to help

Have a question? You may find an answer in our FAQs.
But you can also contact us:

Monday to Friday (except National holidays): 9.00 a.m. - 5.00 p.m. EST