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Products
Availability
Where can I purchase Hermès leather goods?
Why is there sometimes a delay before a leather goods item is available?
Why can't I find an item on the website?
How may I receive a sample of your fragrance?
Size guide
Which belt size shall I order?
Care and repair
How do I care for my Apple Watch Hermès watch and bracelet ?
What warranty does my Apple Watch Hermès have ?
How do I repair an Hermès item?
How do I clean my Hermès scarf or tie?
How do I care for my Hermès bag or leather good?
What warranty does my Hermès watch have?
How do I care for my watch?
How do I care for my saddle?
How do I take care of my jewellery?
Authentication
How do I authenticate an Hermès product?
Bespoke
How can I order a bespoke object?
How long does it take to create a bespoke object?
How do I order a custom-fit saddle?
Apple Watch Hermès
What does GPS + Cellular mean?
How do I set up cellular service on my Apple Watch Hermès?
How do I receive calls on my Apple Watch Hermès (GPS + Cellular)?
How much does cellular service cost?
Can I use my Apple Watch Hermès (GPS + Cellular) internationally?
How can I find out if my iPhone service plan is eligible for Apple Watch Hermès (GPS + Cellular)?
Here to help
Have a question? You may find an answer in our FAQs.
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